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Pharmacy inspections

Inspection reports and learning from inspections

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Boots (1082673)

Inspection outcome: Standards met

Last inspection: 04/11/2025

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Pharmacy context

This was a high street pharmacy in a university town dispensing around 7300 NHS items per month and a small quantity of private dispensing. 20% were walk-in and the rest were collection service including some managed repeats.
The NHS items included supply to around 70 patients in MDS trays.
Pharmaceutical services were provided for 9 care homes, totalling around 220 beds, and pass medicines, clozapine and discharge medicines for a psychiatric hospital.
Other NHS services provided were the standard Scottish pharmacy contract services – CMS, eMAS, smoking cessation and the gluten free food prescribing service for 20 patients.
Services provided under PGDs were unscheduled care, emergency hormonal contraception, chloramphenicol ophthalmic products and a Boots service for malaria prophylaxis.
A substance misuse service was provided to 1 supervised and 2 ‘takeaway’ methadone clients, and a needle exchange service was provided for around 12 clients per month.

There was a consultation room.

Inspection summary findings

Principle 1. Governance

Standards met

Principle 2. Staff

Standards met

Principle 3. Premises

Standards met

Principle 4. Services, including medicines management

Standards met

Principle 5. Equipment and facilities

Standards met

Pharmacy details

Unit 1
113-119 Market Street
ST. ANDREWS
KY169PE
Scotland

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards