Inspection outcome: Standards met
Last inspection: 17/09/2024
Pharmacy context
This pharmacy is in a town centre in South West Wales. It sells a range of over‐the‐counter medicines and dispenses both NHS and private prescriptions. Some NHS prescriptions are assembled off‐site at another pharmacy owned by the same company. The pharmacy offers a wide range of services including provision of emergency hormonal contraception, treatment for minor ailments and smoking cessation services. Substance misuse services are also available.
Inspection summary findings
Principle 1. Governance
The pharmacy has written procedures to help make sure the team works safely. Its team members record and review their mistakes so they can learn from them. And they take action to help reduce the risk of similar mistakes happening again. The pharmacy keeps the records it needs to by law. Pharmacy team members keep people’s private information safe. And they are good at recognising and reporting concerns about vulnerable people to help keep them safe.
Principle 2. Staff
The pharmacy has enough staff to manage its workload safely. Pharmacy team members complete regular training and have a good understanding about their roles and responsibilities. And they feel comfortable speaking up about any concerns they have.
Principle 3. Premises
The pharmacy is clean, tidy and secure, with enough space to allow for safe working. There is a room where people can have conversations with team members in private.
Principle 4. Services, including medicines management
The pharmacy’s services are easy for people to access. Its working practices are safe and effective. It has robust systems in place to ensure that people prescribed higher risk medicines are appropriately counselled. It generally stores medicines appropriately and carries out some checks to help make sure that they are in good condition and suitable to supply.
Principle 5. Equipment and facilities
The pharmacy team has the equipment and facilities it needs to provide the services they offer. And it makes sure these are always safe and suitable for use. The pharmacy’s team members use equipment and facilities in a way that protects people’s privacy.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |