Inspection outcome: Standards met
Last inspection: 15/01/2024
Pharmacy context
This is a pharmacy on a
main street in the town of Rutherglen, Glasgow. Its main activities are
dispensing NHS prescriptions and providing some people with medicines in
multi-compartment compliance packs to help them take their medicines correctly.
It provides the NHS Pharmacy First service and team members give advice and
sells medicines to help people with
their healthcare needs.
Inspection summary findings
Principle 1. Governance
The pharmacy’s written
procedures help manage risk so its team members can provide services safely.
Team members record errors made during the dispensing process so they can learn
from them. They keep records required by law and keep people’s private
information secure. They know how to respond effectively to concerns from
people accessing the pharmacy’s services.
Principle 2. Staff
The pharmacy has suitably
skilled and qualified team members to help manage the workload. Team members
complete ongoing learning to help develop their skills and knowledge. And they suitably respond to requests for advice and sales of medicines.
Principle 3. Premises
The pharmacy premises are
clean, secure and suitable for the services provided. And the pharmacy has a spacious consultation room where people can have
private conversations with team members.
Principle 4. Services, including medicines management
The pharmacy manages the
delivery of its services safely and effectively. And it makes them accessible
to people. Team members source medicines from licensed wholesalers. They carry
out checks to ensure medicines remain fit for supply. And they respond
appropriately when they receive alerts about the safety of medicines. Team
members supply people with necessary information to help them take their
medicines safely.
Principle 5. Equipment and facilities
The pharmacy has the
equipment its needs to provide its services. Team members use the equipment in
a way that protects people’s private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |