Inspection outcome: Standards met
Last inspection: 13/06/2024
Pharmacy context
This is a pharmacy in the town of Cumbernauld on the outskirts of
Glasgow. Its main activity is dispensing NHS prescriptions. It provides some
people with their medication in multi-compartment compliance packs to help them
take their medicine correctly and it provides a range of NHS services including
Pharmacy First. It has a delivery service, taking medicines to people in their
homes.
Inspection summary findings
Principle 1. Governance
The
pharmacy’s written procedures help manage risk so that team members can provide
services safely. Team members record errors made during the dispensing process
and identify learnings to help prevent the same or a similar mistake from
occurring. They keep records required by law and keep people’s private
information secure. They have the necessary training to effectively respond to
concerns for the welfare of people accessing the pharmacy’s services.
Principle 2. Staff
The
pharmacy has suitably skilled and qualified team members to help manage the
workload. Those who are in training recieve appropriate supervision. Team members complete ongoing training to help develop their
skills and knowledge. And they suitably respond to requests for advice and
sales of medicines.
Principle 3. Premises
The
pharmacy premises are clean, secure and suitable for the services it provides.
It has appropriate facilities for people requiring privacy when accessing
services.
Principle 4. Services, including medicines management
The
pharmacy manages the delivery of its services safely and effectively. And it
makes them accessible to people. Team members complete regular checks on
medicines to ensure they remain fit for supply. They provide people with the
necessary information to take their medicines safely. And they respond
appropriately to alerts about the safety of medicines.
Principle 5. Equipment and facilities
The
pharmacy has the equipment it needs to provide its services. Team members use
the equipment in a way that protects people’s private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |