Inspection outcome: Standards met
Last inspection: 01/08/2019
Pharmacy context
The pharmacy is in the town centre of Helensburgh. And it is located a short distance away from a sister branch. The pharmacy opens seven days a week and it dispenses NHS prescriptions and provides a range of extra services. The pharmacy collects prescriptions from local surgeries. And it supplies medicines in multi-compartmental compliance packs when people need extra help. The pharmacy offers a travel clinic. And consultation facilities are available, and people can be seen in private.
Inspection summary findings
Principle 1. Governance
Principle 2. Staff
The pharmacy monitors its staffing levels. And ensures it has the right number of suitably qualified pharmacy team members throughout the week. The team members reflect on their performance. And identify and discuss their learning needs at regular review meetings to keep up to date in their roles. The pharmacy encourages and supports the pharmacy team to learn and develop. And it provides access to ongoing training. The team members support each other in their day-to-day work. And speak up at regular meetings to keep services safe and effective.
Principle 3. Premises
Principle 4. Services, including medicines management
The pharmacy displays its opening times and healthcare information in the window. And lets people know about its extended opening hours and what services are available to them. The pharmacy has working instructions in place for its services. And these support the pharmacy team to work in a safe and effective way. The pharmacy dispenses multi-compartmental compliance packs. And supplies extra information to these people to support them to take their medicines. The pharmacy sources, stores and manages its medicines appropriately. And updates the pharmacy team about high-risk medicines. This means that team members know when to provide people taking these medicines with extra information.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide safe services. And it keeps it clean and well-maintained.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |