Inspection outcome: Standards met
Last inspection: 17/09/2024
Pharmacy context
This is a community pharmacy
on a main street in the town of Kilmarnock in Ayrshire. Its main activities are
dispensing NHS prescriptions and providing medicines to people living in care
homes. It provides a range of NHS services including NHS Pharmacy First Plus
and NHS Pharmacy First. It provides a delivery service, taking medicines to
people in their homes or in care homes.
Inspection summary findings
Principle 1. Governance
The pharmacy’s written
procedures and risk assessments help team members deliver services safely. Team
members record errors made during the dispensing process and take steps to help
prevent them from occurring again. They keep the records required by law and they
keep people’s private information secure. They have the necessary training to
respond effectively to concerns about the welfare of vulnerable people
accessing the pharmacy’s services.
Principle 2. Staff
The pharmacy has a large
team, who are suitably skilled and competent to provide its services. Team
members in training are appropriately supervised to complete their training.
Team members suitably respond to requests for advice and sales of medicines.
Principle 3. Premises
The pharmacy premises are
clean, secure and suitable for the services it provides. It has appropriate
facilities for people requiring privacy when accessing services.
Principle 4. Services, including medicines management
The pharmacy manages the
delivery of its services safely and effectively. And it makes them accessible
to people. Team members complete regular checks on medicines to ensure they
remain fit for supply. They provide people with the necessary information to take
their medicines safely. And they respond appropriately to alerts about the
safety of medicines.
Principle 5. Equipment and facilities
The pharmacy has the
equipment it needs to provide its services. Team members use the equipment in a
way that protects people’s private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |