Inspection outcome: Standards met
Last inspection: 19/09/2024
Pharmacy context
This is a community
pharmacy in a small shopping precinct in the town of Kilmarnock, Ayrshire. Its
main activity is dispensing NHS prescriptions. It provides a range of NHS
services including Pharmacy First and Pharmacy First Plus. It provides some
people with their medicines in multi-compartment compliance packs. And it has a
delivery service, taking medicines to people in their homes.
Inspection summary findings
Principle 1. Governance
The pharmacy’s written
procedures help team members to manage risk to provide services safely. Team
members record mistakes made during the dispensing process and review them to
identify learnings to help prevent the same or a similar mistake from
occurring. They mostly keep the records required by law and keep people’s
private information secure. They have the necessary training and understanding
to respond effectively to concerns for the welfare of people accessing the
pharmacy’s services.
Principle 2. Staff
The pharmacy has suitably
skilled and competent team members to help manage the workload. Those who are
in training receive appropriate supervision. The pharmacists complete ongoing
training to help them with their practice. And other team members receive regular
additional learning. Team members suitably respond to requests for advice and
sales of medicines.
Principle 3. Premises
The pharmacy premises are
clean, secure and suitable for the services it provides. It has appropriate
facilities for people requiring privacy when accessing services.
Principle 4. Services, including medicines management
The pharmacy manages the
delivery of its services safely and effectively. And it makes them accessible
to people. Team members complete regular checks on medicines to ensure they
remain fit for supply. They provide people with the necessary information to take
their medicines safely. And they respond appropriately to alerts about the
safety of medicines.
Principle 5. Equipment and facilities
The pharmacy has the
equipment it needs to provide its services. Team members used the equipment in
a way that protects people’s private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |