Inspection outcome: Standards met
Last inspection: 29/01/2020
Pharmacy context
This is a pharmacy located in a parade of shops on a busy high street in close proximity to an Underground Station. As well as dispensing NHS prescriptions the pharmacy supplies medicines in multi-compartment compliance packs. It also provides Medicines Use Reviews (MURs), New Medicine Service (NMS) and supplies emergency hormonal contraception (EHC).
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy largely manages the risks associated with its services. The pharmacy asks its customers for their views. It largely keeps the records it needs to so that medicines are supplied safely and legally. Team members protect people’s private information. And they know how to safeguard vulnerable people. When things go wrong, the pharmacy team responds well.
Principle 2. Staff
The pharmacy has an adequate number of staff to provide its services. It has fallen behind on its dispensing, but it is addressing this with support from other stores. And it is recruiting additional staff. Team members are given ongoing training. But they are not given time set aside for training. This could make it harder for them to keep their knowledge and skills up to date.
Principle 3. Premises
The premises are largely clean, secure, and maintained to a level of hygiene appropriate for the pharmacy’s services. People can have a conversation with a team member in a private area.
Principle 4. Services, including medicines management
The pharmacy largely delivers its services in a safe and effective manner. It obtains its medicines from reputable sources. And it manages them appropriately so that they are safe for people to use. It takes the right action in response to safety alerts to make sure that people get medicines and medical devices that are safe to use.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services safely.
Pharmacy details
30-31 Gloucester Arcade
128 Gloucester Road
LONDON
SW74SF
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |