Inspection outcome: Standards met
Last inspection: 06/06/2023
Pharmacy context
This pharmacy is situated within a small Boots store in a shopping centre in Victoria train station. It is open extended hours over 7 days. The pharmacy dispenses both NHS and private prescriptions, and it sells over the counter medicines. It provides some other healthcare services including the NHS New Medicines Service, the NHS Community Pharmacy Consultation Service, the NHS Hypertension Case Finding Service, seasonal flu vaccinations and a private travel health service.
Inspection summary findings
Principle 1. Governance
The pharmacy has effective systems in place to help manage the risks associated with its services. The pharmacy team keeps the records that it needs to by law. Members of the pharmacy team follow written procedures to help them work safely. They record and review things that go wrong so that they can learn from them. The pharmacy team keeps people's information safe. And team members are able to recognise and respond to safeguarding concerns.
Principle 2. Staff
The pharmacy has enough team members to manage the workload and the services that it provides. The team members receive training, so they have the right skills for their roles. And the pharmacy supports team members to develop their knowledge. Team members are enthusiastic about their work, and teamwork is effective. The pharmacy has a positive culture where team members can raise concerns and make suggestions.
Principle 3. Premises
The pharmacy provides a suitable environment for healthcare services. A consultation room is available so people can receive services and have a conversation with a member of the pharmacy team in private.
Principle 4. Services, including medicines management
The pharmacy's services are easy for people to access. It manages its services and supplies medicines safely. The pharmacy team members provide people with healthcare information and advice. The pharmacy obtains its medicines from licensed suppliers. It stores them securely and manages them appropriately, so they are safe to use. And it has arrangements to identify and remove medicines that are no longer fit for purpose.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services safely. The team members maintain the equipment, so it is safe to use. And they use it in a way that keeps people's information safe.
Pharmacy details
SU 8-11 Victoria Place Shopping Centre
115 Buckingham Palace Road
LONDON
SW1W9SJ
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
The pharmacy has met all the standards for registered pharmacies | |
The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
The pharmacy meets all the standards | |
The pharmacy has not met one or more standards |