Inspection outcome: Standards met
Last inspection: 14/02/2023
Pharmacy context
This pharmacy is situated in a shopping centre in a large Boots store. There is also an optician within the store. As well as dispensing NHS prescriptions the pharmacy provides a flu and covid vaccinations. It also provides the New Medicine Service and Community Pharmacist Consultation Service.
Inspection summary findings
Principle 1. Governance
The pharmacy appropriately identifies and manages the risks associated with its services. And team members work to written procedures to help them provide the services safely. The pharmacy records and regularly reviews any mistakes that happen during the dispensing process. It uses this information to help make its services safer and reduce any future risk. It protects people's personal information well. And team members understand their role in protecting vulnerable people. The pharmacy keeps the records it needs to by law, to help show that it supplies its medicines safely and legally.
Principle 2. Staff
The pharmacy has enough team members to provide its services safely, and they do the right training for their roles. They do ongoing training and can get time to do this at work, which helps them keep their knowledge and skills up to date. They feel comfortable about making suggestions or providing any feedback. And they have regular team discussions to help them improve the pharmacy's services.
Principle 3. Premises
The pharmacy's premises are clean, secure and provide an appropriate environment to deliver its services. The pharmacy has designated areas for doing different tasks to help it manage its workflow. People can have a conversation with a team member in a private area.
Principle 4. Services, including medicines management
The pharmacy provides its services safely and manages them well. It takes steps to help ensure that people with a range of needs can easily access the pharmacy's services. It obtains its medicines from reputable sources, and it manages them appropriately so that they are safe for people to use. It takes the right action in response to safety alerts so that people get medicines and medical devices that are safe to use.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide services safely. And it keeps them clean. The team uses its facilities and equipment to keep people's private information safe.
Pharmacy details
Wood Green Shopping Centre
137-139 High Road
LONDON
N226BA
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |