Inspection outcome: Standards met
Last inspection: 24/04/2023
Pharmacy context
This pharmacy is situated
in the City of London. As well as dispensing NHS prescriptions the pharmacy
provides a number of private services including vaccinations for conditions
such as chicken pox. The pharmacy is also due to launch a travel vaccination
service. It also provides the New Medicine Service and Community Pharmacist
Consultation Service.
Inspection summary findings
Principle 1. Governance
The pharmacy is good at
recording and regularly reviewing any mistakes that happen during the
dispensing process. And it uses this information to help minimise any future
risks and help make its services safer. It identifies and manages the risks
associated with its services to help provide them safely. And team members
understand their role in protecting vulnerable people. The pharmacy regularly
seeks feedback from people who use the pharmacy. And it keeps its records up to
date and in line with requirements.
Principle 2. Staff
The pharmacy is good at
helping staff keep their knowledge and skills up to date. Team members get
regular feedback and they are supported when doing accredited courses. The
pharmacy has enough trained staff to provide its services effectively. They can
raise any concerns or make suggestions and can take professional decisions to
ensure people taking medicines are safe.
Principle 3. Premises
The premises provide a safe, secure, and clean environment for the pharmacy's services. And people can have a conversation with a team member in a private area.
Principle 4. Services, including medicines management
The pharmacy takes steps to ensure that people with a wide range of needs can access its services. It provides its services safely and manages them well. And it dispenses medicines into multi-compartment compliance packs safely. The pharmacy highlights prescriptions for higher-risk medicines so that there is an opportunity to speak with people when they collect these medicines. The pharmacy gets its medicines from reputable suppliers and stores them properly. It responds appropriately to drug alerts and product recalls. This helps make sure that its medicines and devices are safe for people to use.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely and maintains it appropriately. It uses its equipment to help protect people’s personal information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |