Inspection outcome: Standards met
Last inspection: 16/02/2023
Pharmacy context
This community pharmacy is in the centre of Selby, which is a large market town in North Yorkshire. The pharmacy’s main activities are dispensing NHS prescriptions and selling over-the-counter medicines. The pharmacy supplies some people with their medicines in multi-compartment compliance packs to help them taken their medication. And it delivers medication to several people in their homes. The pharmacy offers other services including the NHS hypertension case finding service.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages the risks associated with its services well. It has up-to-date written procedures that the team members follow to help ensure they provide the pharmacy’s services safely. And it completes the records it needs to by law. Team members suitably protect people’s confidential information, and they demonstrate a clear understanding of their roles in safeguarding the safety and wellbeing of children and vulnerable adults. They respond appropriately when errors happen by identifying what caused the error and acting to prevent future mistakes.
Principle 2. Staff
The pharmacy has a team with the appropriate range of experience and skills to safely provide its services. Team members work very well together and are good at supporting each other in their day-to-day work. They discuss ideas and implement new processes to enhance the delivery of the pharmacy’s services. The team members have opportunities to receive feedback and complete training so they can suitably develop their skills and knowledge.
Principle 3. Premises
The pharmacy premises are clean, secure and suitable for the services provided. And the pharmacy has appropriate facilities to meet the needs of people requiring privacy when using its services.
Principle 4. Services, including medicines management
The pharmacy provides a range of services which are easily accessible and help people to meet their healthcare needs. Team members manage the pharmacy services well to make sure people receive their medicines when they need them. They store medicines properly and they regularly check to make sure medicines are in good condition and suitable to supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. It makes sure it uses its equipment appropriately to protect people’s confidential information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |