Inspection outcome: Standards met
Last inspection: 24/04/2019
Pharmacy context
The high street pharmacy is located in Dudley town centre. The pharmacy provides a range of services including: a repeat prescription collection and delivery service, medicines dispensed in multi-compartment compliance aids for a number of community patients, supply of medication to residents in a number of care homes, supply of clozapine to community patients, medicines use reviews, new medicine service, flu vaccinations, the provision of substance misuse treatment services, free emergency hormonal contraception and a text messaging service. There were two relief pharmacists present and there is usually a pharmacy manager who works in the pharmacy.
Inspection summary findings
Principle 1. Governance
Members of the pharmacy team follow written instructions to help them work safely and effectively. They record mistakes they make so that they can learn from them. People who work in the pharmacy get regular training to make sure that they know how to keep private information safe.
Principle 2. Staff
There are enough staff to provide services safely and effectively and they are properly trained for the jobs they do. They participate in continuous learning to help keep their knowledge up to date.
Principle 3. Premises
The pharmacy environment is safe and appropriate for the services provided.
Principle 4. Services, including medicines management
The pharmacy offers a wide range of services and takes steps to make them easy to access. The pharmacy manages its services well so that people receive their medicines safely and get the right healthcare advice. It obtains its medicines from reputable suppliers and stores them appropriately. And the team makes some additional checks to make sure medicines are in good condition and suitable to supply.
Principle 5. Equipment and facilities
The pharmacy team has the equipment and facilities it needs for the services that are provided.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |