Inspection outcome: Standards met
Last inspection: 26/09/2019
Pharmacy context
This community pharmacy is on a high street and generally receives NHS prescriptions from four local GP surgeries. There is a large population of students and staff from the local university who use the pharmacy. The pharmacy supplies medicines to many care homes. It provides a sexual health service which includes the supply of emergency hormonal contraception.
Inspection summary findings
Principle 1. Governance
The pharmacy generally manages its risks well. It reviews its dispensing process to make improvements to safety. It generally keeps the records that it needs to, and these are mostly accurate. The pharmacy’s team members manage people’s personal information well. They take the right actions to protect vulnerable people.
Principle 2. Staff
The pharmacy manages its workload adequately. It makes sure that team members who work in the pharmacy can provide its advertised services. The pharmacy’s team members have appropriate pharmacy qualifications and they complete regular training to keep their knowledge up to date.
Principle 3. Premises
The pharmacy provides its services from suitable premises. It has enough space to dispense and store medicines. And it has appropriate security arrangements to protect its premises.
Principle 4. Services, including medicines management
The pharmacy organises its services and generally manages them well. It stores its medicines appropriately, so they are safe for people to use. Its team members take the right action when they receive information about medicine recalls. They identify higher-risk medicines, so they can provide appropriate advice to people.
Principle 5. Equipment and facilities
The pharmacy has the right equipment and facilities to provide its services. Its team members know how to report maintenance issues. And they use up-to-date reference sources when they provide the pharmacy’s services.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |