Inspection outcome: Standards met
Last inspection: 24/06/2022
Pharmacy context
This community pharmacy is situated in a shopping precinct in Blaydon, Tyne and Wear. It dispenses NHS prescriptions including supplying medicines in multi‐compartment compliance packs. The pharmacy offers a medicines’ delivery service. It dispenses private prescriptions. The pharmacy team advises on minor ailments and medicines’ use. And supplies a range of over‐the‐counter medicines.
Inspection summary findings
Principle 1. Governance
The pharmacy generally manages its risks appropriately. It has written instructions to help its team works safely. It mostly keeps the records it needs to by law. And it has appropriate insurance to protect people if things do go wrong. People who use the pharmacy can provide feedback to help improve the services they receive. People who work in the pharmacy understand their role in protecting vulnerable people. And they talk to each other about the mistakes they make. So, they can learn from them.
Principle 2. Staff
Pharmacy team members work well together. And complete some training to keep their knowledge and skills up to date. But they do not have regular performance reviews so any gaps in their knowledge and skills may not be identified.
Principle 3. Premises
The pharmacy provides a safe and secure environment for people to receive healthcare in. And its premises are bright and tidy. The pharmacy has a room where people can have private conversations with members of the pharmacy team.
Principle 4. Services, including medicines management
The pharmacy provides services that people can access. Its working practices are generally safe and effective. Members of the pharmacy team dispose of people’s unwanted medicines properly. And they carry out some checks to make sure the pharmacy’s medicines are safe and fit for purpose. The pharmacy delivers prescription medicines to people’s homes and keeps records to show that it has delivered the right medicine to the right person. It gets its medicines from reputable sources.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. And its team makes sure the equipment it uses is clean.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |