This website uses cookies to help you make the most of your visit.
By continuing to browse without changing your settings, you agree to our use of cookies.
Give me more information

Pharmacy inspections

Inspection reports and learning from inspections

Skip to Content (Press Enter)

Boots (1037220)

Inspection outcome: Standards met

Last inspection: 25/10/2023

Pharmacy context

This is a community pharmacy is located on a high-street near the town of Lowestoft. It provides a variety of services including the dispensing of NHS and private prescriptions and the New Medicine Service (NMS). It also provides medicines in multi-compartment compliance packs for people who have difficulty remembering to take their medicines. 

Inspection summary findings

Principle 1. Governance

Standards met

Overall, the pharmacy manages the risks associated with its services well. And its team members review any dispensing mistakes regularly. It has written procedures to help the team work safely. The pharmacy keeps the records it needs to by law. And it has appropriate arrangements in place to protect vulnerable people.

Principle 2. Staff

Standards met

The pharmacy has enough team members to manage its workload safely. And team members do the right training for their roles. Team members do some ongoing training to keep their knowledge and skills up to date. And they feel comfortable about raising any concerns. 

Principle 3. Premises

Standards met

The pharmacy is generally clean and tidy and provides a safe and appropriate environment for people to access its services. It has a consultation room for people to have private conversations. And the pharmacy is kept secure from unauthorised access.

Principle 4. Services, including medicines management

Standards met

The pharmacy provides its medicines and services safely. And it generally stores its medicines safely. People with different needs can access the pharmacy’s services. And it takes the right action in response to safety alerts and recalls of medicines ensuring people get medicines fit for purpose. 

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment it needs to provide its services safely. And it uses its  equipment to protect people’s privacy. 

Pharmacy details

2-4 Stradbroke Road

Find nearby pharmacies

What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards