Inspection outcome: Standards met
Last inspection: 18/05/2023
Pharmacy context
This is a community pharmacy located on the main High
Street in the centre of Thame, in Oxfordshire. The pharmacy dispenses NHS and
private prescriptions. It offers the New Medicine Service (NMS), seasonal flu
vaccinations and local deliveries. The pharmacy also provides some people’s
medicines inside multi-compartment compliance packs if they find it difficult
to manage their medicines.
Inspection summary findings
Principle 1. Governance
The pharmacy is operating in a safe and effective manner. It has
suitable systems in place to identify and manage the risks associated with its
services. Members of the pharmacy team monitor the safety of their services by
recording their mistakes and learning from them. They understand their role in
protecting the welfare of vulnerable people. The pharmacy protects people’s
private information appropriately. And the pharmacy generally maintains its
records as it should.
Principle 2. Staff
The pharmacy has an adequate number of staff to manage the workload
safely. Members of the pharmacy team are suitably qualified for their roles or
appropriately supervised. The company provides them with resources so that they
can complete regular and ongoing training. This keeps their skills and
knowledge up to date. And the manager proactively identifies and encourages the
team. This helps boost staff morale, the team’s rapport and increases motivation.
Principle 3. Premises
The pharmacy's premises provide a suitable environment to deliver
services from. The pharmacy is appropriately presented and secure. And people
can have a conversation with a team member in a private area.
Principle 4. Services, including medicines management
The pharmacy provides its services safely and effectively. The pharmacy
sources its medicines from reputable suppliers. It stores and generally manages
its medicines appropriately. And members of the pharmacy team regularly identify
people who require ongoing monitoring so that they can provide the appropriate
advice. This helps ensure they take their medicines correctly.
Principle 5. Equipment and facilities
The pharmacy has the appropriate range of equipment and facilities it
needs to provide its services safely. Its team members keep the equipment clean
and use it in a way which helps keep people’s private information safe.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |