Inspection outcome: Standards met
Last inspection: 09/01/2023
Pharmacy context
This community pharmacy is in a pedestrianised area in the centre of Bingham, a small town in Nottinghamshire. Its main services include dispensing NHS and private prescriptions and selling over-the-counter medicines. The pharmacy offers a seasonal flu vaccination service to people. It supplies some medicines in multi-compartment compliance packs, designed to help people remember to take their medicines. And it delivers some medicines to people’s homes.
Inspection summary findings
Principle 1. Governance
The pharmacy has effective governance processes that identify and manage the risks associated with its services. It keeps people’s private information secure. And it generally keeps the records it must by law. The pharmacy advertises how people can provide feedback about its services. Its team members regularly share learning following mistakes made during the dispensing process to help reduce the risk of similar mistakes occurring. And they have the knowledge to recognise and raise concerns to support vulnerable people.
Principle 2. Staff
The pharmacy has suitably skilled and knowledgeable people working to provide its services safely and effectively. Pharmacy team members work together well, and they are keen to implement their ideas to support a safe and effective working environment. They understand how to raise concerns at work. And they engage in learning to support them in their roles.
Principle 3. Premises
The pharmacy is clean and secure. Its team members actively promote the availability of the consultation room. And this room is fitted with effective soundproofing to ensure people’s privacy is maintained.
Principle 4. Services, including medicines management
The pharmacy’s services are
readily accessible to people. It obtains its medicines from reputable sources.
And it stores its medicines safely and securely. The pharmacy manages its
services well. Its permanent team members follow its procedures with care. But
there are occasions when some pharmacists do not complete all the written
records as they should. This could increase workload pressure and make it more
difficult for the team to respond to any queries that arise.
Principle 5. Equipment and facilities
The pharmacy has the required equipment for providing its services. It maintains its equipment to ensure it remains fit for purpose and safe to use. And its team members use the equipment in a way which protects people’s privacy.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |