Inspection outcome: Standards met
Last inspection: 19/02/2020
Pharmacy context
This is a Healthy Living Pharmacy located in a parade of shops on a busy high street. It serves mainly older people living locally. As well as dispensing NHS prescriptions the pharmacy supplies medicines in multi-compartment compliance packs. It also provides Medicines Use Reviews (MURs) and the New Medicine Service (NMS).
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy manages the risks associated with its services. The pharmacy asks its customers for their views. It keeps the records it needs to so that medicines are supplied safely and legally. Team members protect people’s private information well. And they know how to safeguard vulnerable people. Team members are good at recording and regularly reviewing any mistakes that happen during the dispensing process. This helps them make the pharmacy’s services safer.
Principle 2. Staff
The pharmacy has enough team members for the services provided, and they work effectively together and are supportive of one another. They have the appropriate skills, qualifications and training to deliver services safely and effectively. Team members get time set aside for ongoing structured training. This helps them keep their knowledge and skills up to date.
Principle 3. Premises
The premises are clean, secure, and maintained to a level of hygiene appropriate for the pharmacy’s services. People can have a conversation with a team member in a private area.
Principle 4. Services, including medicines management
The pharmacy provides a range of services and takes steps to make sure people can use them, taking into consideration the needs of the local community. It delivers its services in a safe and effective manner. It obtains its medicines from reputable sources. And it manages them appropriately so that they are safe for people to use. It takes the right action in response to safety alerts to make sure that people get medicines and medical devices that are safe to use.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |