Inspection outcome: Standards met
Last inspection: 09/04/2019
Pharmacy context
This is a small Boots store located on a high street across the road from a health centre which has two GP surgeries. As well as dispensing NHS prescriptions the pharmacy supplies medicines to approximately 70 people in multi-compartment compliance aids. Flu vaccinations are also provided.
Inspection summary findings
Principle 1. Governance
The pharmacy’s working practices are generally safe and effective. The pharmacy protects people’s information and team members understand their role in protecting vulnerable people. The pharmacy asks people for their views. It generally keeps the records it needs to so that medicines are supplied safely and legally.
Principle 2. Staff
The pharmacy provides services using team members with a range of skills and experience who support each other. The pharmacy staff levels mean that on occasions the team struggle with the workload. But the pharmacy is taking action to help address this. Although staff have access to training material, the team does not have protected study time. This may mean that they may not always have the opportunities to complete ongoing training and keep their skills and knowledge up to date.
Principle 3. Premises
The pharmacy is a suitable place to provide healthcare. But some of the areas are cluttered and not very tidy. So, there may be more risk of things going wrong.
Principle 4. Services, including medicines management
Pharmacy services are generally delivered in a safe and effective manner. The pharmacy obtains medicines from reputable sources, and generally manages them appropriately so that they are safe for people to use. The pharmacy team do not always provide people with a description of the medication placed in compliance aids. So, patients and carers may not be able to identify which medicines are which. It does not use some of the safety materials (such as warning stickers) for the supply of valproate. This means that people may not always have the information they need to take their medicines safely.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |