Inspection outcome: Standards met
Last inspection: 10/10/2023
Pharmacy context
This is a community pharmacy located on the high street of a small affluent town in Buckinghamshire. The pharmacy dispenses NHS and private prescriptions. It offers some services such as seasonal flu vaccinations, the New Medicine Service, and local deliveries. And it supplies a few people with their medicines inside multi‐compartment compliance packs if they find it difficult to take them.
Inspection summary findings
Principle 1. Governance
The pharmacy largely has appropriate systems in place to identify and manage the risks associated with its services. The pharmacy maintains all its records, in accordance with the law and best practice. Team members understand their role in protecting the welfare of vulnerable people. And the pharmacy protects people’s private information appropriately. Members of the pharmacy team deal with their mistakes responsibly. But they are not always recording all the details. This could mean that they may be missing opportunities to spot patterns and prevent similar mistakes happening in future.
Principle 2. Staff
Members of the pharmacy team have a range of skills and experience. They understand their roles and responsibilities well. The company provides its team members with resources so they can complete ongoing training. This keeps their skills and knowledge up to date. But the team requires more support. The pharmacy has limited staff and has been struggling to suitably manage its workload.
Principle 3. Premises
Overall, the pharmacy premises provide an adequate environment for healthcare services. The pharmacy has a separate space where confidential conversations and services can take place. But some parts of the premises are untidy, cluttered and require updating.
Principle 4. Services, including medicines management
The pharmacy largely provides its services in a safe and effective way. Members of the pharmacy team identify people prescribed medicines which require ongoing monitoring, so that they can provide the appropriate advice. This helps ensure they take their medicines correctly. The pharmacy obtains its medicines from reputable suppliers and suitably provides people with their medicines inside multi-compartment compliance packs. But its team members are not routinely ensuring medicines are checked for expiry.
Principle 5. Equipment and facilities
The pharmacy has a suitable range of equipment and facilities available. Its equipment is sufficiently clean.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |