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Pharmacy inspections

Inspection reports and learning from inspections

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Boots (1029092)

Inspection outcome: Standards met

Last inspection: 26/04/2019

Pharmacy context

This is a community pharmacy located on a main high street, near the train station in the centre of Beaconsfield in Buckinghamshire. A range of people use the pharmacy. The pharmacy dispenses NHS as well as private prescriptions. It offers a few services such as Medicines Use Reviews (MURs), the New Medicines Service (NMS) and a blood testing service for people prescribed warfarin. And, it supplies some people with their medicines inside ​multi-compartment compliance packs, if they find it difficult to take their medicines on time.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy identifies and manages most risks effectively. The team record mistakes that occur during the dispensing process, they learn from these and act to prevent future mistakes occurring. Members of the pharmacy team understand how they can protect the welfare of vulnerable people. And, they protect people’s private information well. The pharmacy generally keeps most records in accordance with the law. But, some of its records of private prescriptions were incorrect. This means that the team may not have all the information needed if problems or queries arise.

Principle 2. Staff

Standards met

The pharmacy has enough staff to manage its workload safely. Pharmacy team members have an appropriate level of understanding about their roles and responsibilities. They are provided with resources to complete ongoing training. This helps to ensure that their skills and knowledge are kept up to date.

Principle 3. Premises

Standards met

The pharmacy's premises are clean, secure and suitable for the services it provides.

Principle 4. Services, including medicines management

Standards met

The pharmacy obtains its medicines from reputable sources. It stores and manages these appropriately. The pharmacy provides its services safely and effectively. The team take extra care with people receiving higher risk medicines. This helps to ensure that people can take their medicines safely. But, team members don’t always record relevant information when people receive these medicines. This makes it difficult for them to show that appropriate advice has been provided when these medicines are supplied.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment and facilities it needs to provide its services safely.

Pharmacy details

7-9 Station Road
BEACONSFIELD
HP91NL
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards