Inspection outcome: Standards met
Last inspection: 29/04/2019
Pharmacy context
This is a community pharmacy located inside a shopping centre in the centre of Aylesbury in Buckinghamshire. A range of people use the pharmacy’s services. The pharmacy dispenses NHS and private prescriptions. It also offers a few services such as Medicines Use Reviews (MURs), the New Medicine Service (NMS) and a travel vaccination service. The pharmacy supplies medicines to care homes and some people receive multi-compartment compliance packs if they find it difficult to take their medicines on time.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages most risks well. Members of the pharmacy team monitor the safety of their services by recording mistakes and learning from these. They understand how they can protect the welfare of vulnerable people. And, they protect people's privacy well. The pharmacy generally maintains the records that it must keep by law. But, some details about private prescriptions are missing from its records. So, it may not always be able to show exactly what has happened if any problems or queries arise.
Principle 2. Staff
The pharmacy has enough staff to manage its workload safely. Pharmacy team members are trained well or are undertaking appropriate training courses. They have a sound understanding of their roles and responsibilities. And, they are provided with several resources to keep their skills and knowledge up to date.
Principle 3. Premises
The pharmacy premises are clean, secure and provide a professional environment for the delivery of pharmacy services.
Principle 4. Services, including medicines management
The pharmacy's working practices are in general, safe and effective. The pharmacy obtains its medicines from reputable sources. It takes the right action if any medicines or devices need to be returned to the suppliers. And, the pharmacy's team members generally ensure that medicines are stored appropriately. They also ensure that people have all the information they need so that they can use their medicines safely.
Principle 5. Equipment and facilities
The pharmacy has the appropriate equipment and facilities for the services that it provides.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |