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Pharmacy inspections

Inspection reports and learning from inspections

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Boots (1028821)

Inspection outcome: Standards met

Last inspection: 11/07/2022

Pharmacy context

The pharmacy is in a town centre. It provides NHS and private prescription dispensing mainly to local residents. The pharmacy provides a supervised consumption service for people treated by the drug and alcohol team. It provides flu vaccinations in season, malaria prevention treatment via an on-line pharmacist prescriber and emergency hormonal contraception under a PGD. Some people are provided with medicines in multi-compartment compliance packs.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy appropriately identifies and manages the risks associated with its services. The team members are clear about their roles and responsibilities. They log mistakes they make during the pharmacy processes. And they learn from these to avoid problems being repeated. The pharmacy keeps its records up to date to show that it is providing safe services. It manages and protects people’s personal information well. The team members understand how they can help to protect the welfare of vulnerable people.

Principle 2. Staff

Standards met

The pharmacy has enough qualified staff to provide safe services. Staff do ongoing training to help keep their skills and knowledge up to date.


Principle 3. Premises

Standards met

The premises are clean and provide a safe, secure and professional environment for people to receive healthcare. 

Principle 4. Services, including medicines management

Standards met

The pharmacy's working practices are largely safe and effective, and it gets its medicines from reputable sources. The pharmacy responds appropriately to safety alerts so that people get medicines and medical devices that are safe to use. The pharmacy does not always highlight prescriptions for higher-risk medicines. So, it may be harder for it to identify people taking these medicines and provide them with all the advice they need to take their medicines safely. 

Principle 5. Equipment and facilities

Standards met

The pharmacy has the right equipment for its services. It makes sure its equipment is safe to use.

Pharmacy details

36-40 Broadwalk
DUNSTABLE
LU54RH
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards