Inspection outcome: Standards met
Last inspection: 28/08/2024
Pharmacy context
The pharmacy is located
next door to a medical centre in a residential suburb of Halifax. The pharmacy
changed ownership in 2023. It mainly dispenses medicines and supplies some
people with medicines in multi-compartment compliance packs to help them manage
their medicines. The pharmacy also provides other services such as the NHS Pharmacy First, COVID-19 and seasonal
flu vaccinations and the Hypertension Case-finding service.
Inspection summary findings
Principle 1. Governance
The pharmacy suitably manages risks, and it takes steps to improve patient safety by reviewing and acting on mistakes that happen. It completes the records that it needs to by law. Members of the pharmacy team work to professional standards, and they are clear about their roles and responsibilities. They keep people's private information safe, and they understand how to protect the welfare of vulnerable people. People using the pharmacy's services can provide feedback. And the pharmacy acts upon the feedback to improve the level of service it offers.
Principle 2. Staff
The pharmacy has enough trained staff to provide its services effectively. Team members are appropriately trained for their roles and the tasks they complete. The pharmacy helps its team members to keep their knowledge and skills up to date. They get regular feedback and are supported when completing accredited courses. And the pharmacy team can provide feedback and relay any concerns about the pharmacy's services to the pharmacy manager.
Principle 3. Premises
The pharmacy is clean and tidy, and it provides a suitable environment for the delivery of healthcare services. It has a consultation room, so that people can speak to the pharmacy's team members in private.
Principle 4. Services, including medicines management
The pharmacy largely provides its services safely. It obtains its medicines from licensed sources and manages them appropriately so that they are safe for people to use. It takes the right action in response to safety alerts so that people get medicines and medical devices that are safe to use.
Principle 5. Equipment and facilities
Members of the pharmacy team have access to the equipment and facilities they need for the services they provide. They maintain the equipment so that it is safe to use.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |