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Pharmacy inspections

Inspection reports and learning from inspections

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Bodelwyddan Pharmacy (1043083)

Inspection outcome: Standards met

Last inspection: 12/06/2024

Pharmacy context

This pharmacy is situated in a residential area of Bodelwyddan, Rhyl. The pharmacy sells a range of over-the-counter medicines and dispenses both private and NHS prescriptions. And it supplies medication in multi-compartment compliance packs for some people, to help them take the medicines at the right time.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy team follows written procedures, and this helps to maintain the safety and effectiveness of the pharmacy’s services. They record some things that go wrong, so that they can learn from them. But they do not always record or review all their mistakes, so they may miss some opportunities to improve. The pharmacy has procedures to help keep private information safe.

Principle 2. Staff

Standards met

The pharmacy generally has enough staff to manage its workload safely. And the team members are comfortable providing feedback to the pharmacist. The pharmacy enables its team members to act on their own initiative. But they do not have access to ongoing training which limits their ability to improve and develop.

Principle 3. Premises

Standards met

The pharmacy premises is suitable to provide services to those who use the pharmacy. But its current layout may not portray the professional image expected of a healthcare setting.

Principle 4. Services, including medicines management

Standards met

The pharmacy's services are easy to access. And they are managed, so people receive their medicines safely. But members of the pharmacy team do not always know when higher-risk medicines are being handed out. So, they may not always make extra checks or give people advice about how to take them. The pharmacy sources medicines appropriately and carries out checks to help make sure that they are kept in good condition and suitable to supply. But expiry date checks are not always recorded. So, there may be an increased risk that out-of-date medicines could be overlooked.

Principle 5. Equipment and facilities

Standards met

Members of the pharmacy team have access to the equipment they need for the services they provide. And they maintain the equipment so that it is safe to use.

Pharmacy details

3 Abergele Road

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards