Bodelwyddan Pharmacy (1043083)

Inspection summary findings

Principle 1. Governance

The pharmacy team follows written procedures, and this helps to maintain the safety and effectiveness of the pharmacy’s services. They record some things that go wrong, so that they can learn from them. But they do not always record or review all their mistakes, so they may miss some opportunities to improve. The pharmacy has procedures to help keep private information safe.

Principle 2. Staff

The pharmacy generally has enough staff to manage its workload safely. And the team members are comfortable providing feedback to the pharmacist. The pharmacy enables its team members to act on their own initiative. But they do not have access to ongoing training which limits their ability to improve and develop.

Principle 3. Premises

The pharmacy premises is suitable to provide services to those who use the pharmacy. But its current layout may not portray the professional image expected of a healthcare setting.

Principle 4. Services, including medicines management

The pharmacy's services are easy to access. And they are managed, so people receive their medicines safely. But members of the pharmacy team do not always know when higher-risk medicines are being handed out. So, they may not always make extra checks or give people advice about how to take them. The pharmacy sources medicines appropriately and carries out checks to help make sure that they are kept in good condition and suitable to supply. But expiry date checks are not always recorded. So, there may be an increased risk that out-of-date medicines could be overlooked.

Principle 5. Equipment and facilities

Members of the pharmacy team have access to the equipment they need for the services they provide. And they maintain the equipment so that it is safe to use.