Pharmacy context
The pharmacy is located within a parade of shops on a local high street. It provides NHS dispensing services, the Pharmacy First service, and the New Medicine Service. The pharmacy supplies some medicines in multi-compartment compliance packs to people who live in their own homes and need this support.
Inspection summary findings
Principle 1. Governance
The pharmacy generally identifies and manages the risks associated with the provision of its services. And it largely keeps its records up to date and accurate. It has some procedures to learn from its mistakes. And team members are provided with some training to help them protect people’s confidential information.
Principle 2. Staff
The pharmacy has enough team members to provide its services safely. They are provided with some ongoing training to support their learning needs. And they have regular meetings where they can raise concerns or make suggestions.
Principle 3. Premises
Principle 4. Services, including medicines management
The pharmacy cannot show that it keeps medicines requiring cold storage at the right temperature. This means that it is not able to demonstrate that the medicines are safe to use. The pharmacy generally manages its other services adequately. And people can access the pharmacy’s services.
Principle 5. Equipment and facilities
The pharmacy generally has the equipment it needs to provide its services safely. And it uses its equipment to help protect people’s personal information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What does 'pharmacy has not met all standards' mean?
When a pharmacy has not met all standards, they are required to complete an improvement action plan, which you can find via a link at the top left of this page. We monitor progress to check the improvements are made and inspect again after six months to make sure the pharmacy is maintaining these improvements. A new report will then be published.