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Pharmacy inspections

Inspection reports and learning from inspections

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Blackburn Pharmacy (9011341)

Inspection outcome: Standards met

Last inspection: 14/08/2023

Pharmacy context

This is a newly opened community pharmacy in the town of Blackburn, West Lothian. Its main services include dispensing of NHS prescriptions, and it dispenses medicines in multi-compartment compliance packs to help people take their medicines properly. Team members advise on minor ailments and medicines use. And they deliver the NHS Pharmacy First and Pharmacy First Plus Services.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy appropriately manages the risks associated with the services it provides for people. Its complete set of written procedures help the team carry out tasks consistently and safely. Team members record and learn from the mistakes they make when dispensing. And they keep the records they need to by law. Team members have knowledge and experience to help support vulnerable people.

Principle 2. Staff

Standards met

The pharmacy has sufficient team members with the right qualifications and knowledge to manage its workload and provide its services. And it reviews its staffing profile following changes in workload to make sure it can operate effectively. Team members complete appropriate training for their roles and keep their skills up to date. They work well together and communicate effectively. And they are comfortable providing feedback and raising concerns should they need to

Principle 3. Premises

Standards met

The pharmacy premises are suitable for the services it provides and are generally appropriately maintained. It has two consultation rooms where the team can have confidential conversations with people.

Principle 4. Services, including medicines management

Standards met

The pharmacy offers a range of services that are well managed and easily accessible for people. It receives its medicines from licensed wholesalers and stores them appropriately. The team carries out checks to help ensure medicines are safe to supply to people. But it does not always maintain a record of the checks so it cannot show whether they are always effective.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment and facilities it needs to support the safe delivery of its services. It maintains its equipment to ensure it remains fit for purpose and safe to use. And its team members use the equipment appropriately to protect people’s confidentiality.

Pharmacy details

Unit A
2 Sycamore Walk

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards