Bishops Waltham Pharmacy (1031864)

Inspection summary findings

Principle 1. Governance

Overall, the pharmacy’s working practices are safe and effective. Members of the pharmacy team monitor the safety of their services by recording mistakes and learning from their mistakes. They can protect the welfare of vulnerable people. And, the pharmacy keeps its records in accordance with the law. But, it is not always recording enough detail when internal mistakes are reviewed. This could mean that the team may be missing opportunities to spot patterns and prevent similar mistakes happening in future.

Principle 2. Staff

The pharmacy has enough staff to manage its workload safely. Pharmacy team members understand their roles and responsibilities. And, they are provided with training materials to keep their skills and knowledge up to date.

Principle 3. Premises

The pharmacy premises provide an adequate space to deliver pharmacy services.

Principle 4. Services, including medicines management

The pharmacy team is helpful and team members ensure that their services are accessible to people with different needs. The pharmacy obtains its medicines from reputable sources and generally stores most of them appropriately. In general, the pharmacy provides its services safely and effectively. But, team members don't always identify, make relevant checks or record information when people receive higher-risk medicines. This makes it difficult for them to show that appropriate advice has been provided upon supply. And, they sometimes leave filled compliance aids unsealed overnight, which can add extra risk to the process.

Principle 5. Equipment and facilities

The pharmacy has the appropriate equipment and facilities it needs to provide its services safely.