Inspection outcome: Standards met
Last inspection: 30/04/2019
Pharmacy context
This is a community pharmacy located in a residential area of Birmingham. It dispenses NHS prescriptions and provides Medicines Use Review (MUR) and New Medicine Service (NMS) consultations.
Inspection summary findings
Principle 1. Governance
The pharmacy generally manages its risks well. It encourages its team members to learn from mistakes and to make improvements. The pharmacy keeps the records that it needs to and generally makes sure that these are appropriately maintained. Its team members manage people’s confidential information appropriately.
Principle 2. Staff
The pharmacy has enough, suitably qualified staff to safely provide its services. It acts appropriately to maintain its staffing level and provides ongoing training to encourage its team to keep up to date.
Principle 3. Premises
The pharmacy provides its services from suitable premises.
Principle 4. Services, including medicines management
The pharmacy generally manages its services well. Its team members source medicines from reputable suppliers and generally make sure that people’s medicines are safe to use. They generally provide appropriate advice to people who receive high-risk medicines.
Principle 5. Equipment and facilities
The pharmacy maintains suitable equipment and facilities, so it can safely provide its services.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |