Inspection outcome: Standards met
Last inspection: 06/02/2020
Pharmacy context
The pharmacy is in a suburb of Hull. The pharmacy dispenses NHS and private prescriptions. The pharmacy supplies some medicines in multi-compartment compliance packs to help people take their medicines. And it delivers medication to people’s homes. The pharmacy provides the supervised methadone consumption service. The pharmacy provides the Community Pharmacist Consultation Service (CPCS). And the team offers free health checks such as blood pressure checks.
Inspection summary findings
Principle 1. Governance
The pharmacy team identifies and manages the risks associated with its services. People using the pharmacy can raise concerns and provide feedback. The team members have training and guidance to respond to safeguarding concerns. So, they can help protect the welfare of children and vulnerable adults. The pharmacy team members respond appropriately when errors happen. They discuss the errors and they take the action needed to help prevent similar errors happening again. But they don’t fully record their errors. So, the team may miss opportunities to help identify patterns and reduce mistakes.
Principle 2. Staff
The pharmacy has a team with the qualifications and skills to support the pharmacy’s services. The pharmacy provides team members with opportunities to develop their knowledge. And it gives team members some feedback on their performance. So, they can keep their skills and knowledge up-to-date. The team members support each other in their day-to-day work. They proactively identify opportunities to introduce new pharmacy services. And they work together and with other organisations to provide these services. The team members introduce processes to improve their efficiency and safety in the way they work.
Principle 3. Premises
The pharmacy is clean, secure and suitable for the services provided. And it has good facilities to meet the needs of people requiring privacy when using the pharmacy services.
Principle 4. Services, including medicines management
The pharmacy team members provide services that support people's health needs. And they manage the pharmacy services well. The team members check for issues that could affect the safe and effective delivery of services. And they proactively act to address any they find. The pharmacy team members keep records of prescription requests and deliveries. So, they can effectively deal with any queries. The pharmacy obtains its medicines from reputable sources. And it stores and manages medicine well.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide safe services and to protect people’s private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |