Belstead Hills Pharmacy (1037197)

Inspection summary findings

Principle 1. Governance

Overall, the pharmacy manages the risks associated with its services well. And its team members review their mistakes regularly. It has written procedures to help the team work safely. And the pharmacy generally keeps the records it needs to by law. It has appropriate insurance arrangements in place to protect people. And the pharmacy disposes of people’s private information securely.

Principle 2. Staff

The pharmacy has enough team members to manage its workload safely. And team members do the right training for their roles. Team members do some ongoing training to keep their knowledge and skills up to date. And they feel comfortable about providing feedback or raising concerns if needed.

Principle 3. Premises

The pharmacy is clean and tidy and provides a safe and appropriate environment for people to access its services. People can have a conversation with a team member in a private area. And the pharmacy is kept secure from unauthorised access.

Principle 4. Services, including medicines management

On the whole, the pharmacy provides its medicines and services safely. And it stores its medicines appropriately. The team generally takes the right action in response to safety alerts and recalls ensuring that people get medicines and medical devices that are fit for purpose. And people with different needs can access the pharmacy’s services.

Principle 5. Equipment and facilities

The pharmacy has the equipment it needs to provide a safe and effective service. And it uses its equipment to protect people’s privacy.