Inspection outcome: Standards met
Last inspection: 19/02/2024
Pharmacy context
This is an independently owned community pharmacy located in a shopping mall. The pharmacy has been open under the current ownership for over 40 years and provides a range of services including dispensing NHS prescriptions. And it provides medicines in multi-compartment compliance packs for people who need them.
Inspection summary findings
Principle 1. Governance
The pharmacy uses processes to help identify and manage the risks associated with its services. Pharmacy team members monitor the safety of their services by recording their mistakes and learning from them. The pharmacy safeguards people’s private information appropriately. And it maintains the records it needs to by law. It actively protects the welfare of vulnerable people.
Principle 2. Staff
The pharmacy has enough staff to provide its services effectively. Members of the pharmacy team are suitably qualified for their roles and they are provided with resources so that they can complete regular and ongoing training. This helps keep their skills and knowledge up to date.
Principle 3. Premises
The pharmacy premises provide a suitable environment for people to receive its services. The pharmacy is kept clean, it is secure, and professionally presented.
Principle 4. Services, including medicines management
The pharmacy provides its services in a safe and effective way. People can easily access the pharmacy’s services and the pharmacy team makes adjustments when needed. Team members identify people who are prescribed higher-risk medicines so that they can provide the appropriate advice. This helps ensure they take their medicines correctly. The pharmacy sources its medicines from reputable suppliers and it stores and manages them well.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. It uses its equipment to help protect people’s personal information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |