Inspection outcome: Standards met
Last inspection: 13/07/2022
Pharmacy context
The pharmacy is in the grounds of a medical centre in the coastal town of Ingoldmells, Lincolnshire. It is open extended hours, including late into the evening seven days a week. And it serves both local residents and tourists during the busy holiday season. The pharmacy’s main services include dispensing NHS prescriptions and selling over-the counter medicines. It delivers a high proportion of dispensed medicines to people’s homes. And it also supplies some medicines in multi-compartment compliance packs, designed to help people to take their medicines.
Inspection summary findings
Principle 1. Governance
The pharmacy acts to
identify and manage risks associated with providing its services. And it uses
feedback to help it to improve. It generally keeps the records it needs to by
law. And it protects people’s confidential information appropriately. Pharmacy
team members act openly and honestly by discussing their mistakes and they act
to reduce risk following these discussions. They understand how to safeguard
potentially vulnerable people.
Principle 2. Staff
The pharmacy has enough,
suitably skilled team members to manage its workload. And it has processes
which appropriately support their learning needs. Pharmacy team members work
well together and take care to support each other in their day-to-day work. And
they understand how to provide feedback about the pharmacy and can raise a
professional concern if needed.
Principle 3. Premises
The pharmacy premises are safe and secure. They provide a suitable space for the delivery of pharmacy services. But clutter within the consultation room may prevent some members of the public from accessing the room with ease.
Principle 4. Services, including medicines management
The pharmacy makes its
services accessible to people over extended hours. It obtains its medicines
from reputable sources and generally stores them safely and securely. Pharmacy
team members effectively manage the dispensing service. And they keep audit
trails to help answer any queries that may arise.
They provide some information when supplying
medicines to help people use them correctly.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services. And its team members act with care by using the equipment in a way which protects people’s confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |