Inspection outcome: Standards met
Last inspection: 14/12/2023
Pharmacy context
The pharmacy is in a parade of shops in a housing estate in Oxford. It dispenses NHS and private prescriptions. The pharmacy supplies medicines in multi-compartment compliance packs for people who have difficulty managing their medicines. And it provides health advice. Services include prescription delivery, supervised consumption, blood pressure monitoring, community pharmacist consultation service (CPCS), emergency hormonal contraception and seasonal flu vaccination. The pharmacy changed ownership in February 2023.
Inspection summary findings
Principle 1. Governance
The pharmacy’s working practices are mostly safe and effective. Members of the pharmacy team work to suitable written instructions which are updated to help identify and manage risks. And they carry out reviews to help show where they can improve the pharmacy’s services. The pharmacy keeps the records it needs to by law. It manages and protects people’s private information and tells people how their private information will be used. The pharmacy team members understand their role in protecting the welfare of vulnerable people.
Principle 2. Staff
The pharmacy team members work well together to manage the workload. The RP reviews the skills mix to identify training needs. Team members understand their roles and responsibilities and actively make suggestions to the team about how to improve services.
Principle 3. Premises
The pharmacy's premises are bright, secure and suitable for the provision of healthcare services. The pharmacy prevents people accessing its premises when it is closed so its medicines stock is safe, and people's private information is protected.
Principle 4. Services, including medicines management
The pharmacy’s working practices are generally safe and effective. And it tries to make sure people with different needs can easily access the pharmacy’s services. The pharmacy obtains its medicines from reputable sources and pharmacy team members can show what actions they take when they receive a drug alert or recall. The pharmacy stores medicines securely, at the correct temperature so they are fit for purpose and safe to use. The pharmacy team tries to make sure people get all the information they need to use their medicines properly.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs for the services it offers. The pharmacy uses its equipment appropriately and keeps people's private information safe.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
The pharmacy has met all the standards for registered pharmacies | |
The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
The pharmacy meets all the standards | |
The pharmacy has not met one or more standards |