Inspection outcome: Standards met
Last inspection: 28/02/2020
Pharmacy context
This is a community pharmacy located along the Stratford Road, in Sparkhill, Birmingham. The pharmacy serves a high population of South Asian people. It is open for 100 hours every week. The pharmacy dispenses NHS and private prescriptions. It delivers medicines to people. And it supplies multi-compartment compliance packs to people in their own homes if they find it difficult to manage their medicines.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy operates in a satisfactory manner. The pharmacists are trained to protect the welfare of vulnerable people. They protect people's private information well. The pharmacy generally maintains its records in accordance with the law. And team members deal with their mistakes responsibly. But the pharmacy does not formally review its internal mistakes or always record enough detail about this. This makes it harder for members of the pharmacy team to spot patterns and help prevent the same things happening again.
Principle 2. Staff
The pharmacy has enough staff to manage its workload safely. This is in line with the volume of services that it provides.
Principle 3. Premises
The pharmacy's premises provide an appropriate environment to deliver its services. The pharmacy is clean.
Principle 4. Services, including medicines management
In general, the pharmacy provides its services in a safe manner. It is open for long hours. The team ensures the pharmacy's services are easily available to everyone. The pharmacy obtains its medicines from reputable sources. And it largely manages and stores them appropriately. The pharmacy’s team members identify and make appropriate checks for people prescribed higher-risk medicines. But they don't always record any information about this. This could make it more difficult to verify that the appropriate advice has been provided when these medicines are supplied.
Principle 5. Equipment and facilities
The pharmacy has an appropriate range of equipment and facilities. This helps to ensure its services can be provided safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |