Inspection outcome: Standards met
Last inspection: 13/06/2024
Pharmacy context
This is a community pharmacy located close to Aberdeen city centre. Its main activity is dispensing NHS prescriptions for people across the city and for students at the neighbouring University campus. And it supplies medicines in multi-compartment compliance packs to some people who need help remembering to take their medicines at the right times. The pharmacy offers a medicines delivery service and provides substance misuse services. It also offers private services which includes travel consultations and vaccines. The pharmacy team advises on minor ailments and medicines’ use.
Inspection summary findings
Principle 1. Governance
The pharmacy suitably identifies and manages the risks with its services. And pharmacy team members follow written procedures to help them safely carry out tasks. They mostly keep accurate records needed by law and keep people’s private information safe. Team members recognise safeguarding concerns and they appropriately respond to help protect the welfare of vulnerable people. They record and review details of the mistakes they make while dispensing and learn from these to reduce the risk of further mistakes.
Principle 2. Staff
The pharmacy's team members have the necessary qualifications and skills to safely provide the pharmacy's services. They manage their workload well and support each other as they work. They have opportunities to complete ongoing learning to help keep their knowledge up to date. And they feel comfortable raising concerns if they need to.
Principle 3. Premises
The pharmacy premises are suitable for the services it provides. They are clean, secure, and well maintained. And the pharmacy has a suitable, sound‐proofed room where people can have private conversations with the pharmacy's team members.
Principle 4. Services, including medicines management
The pharmacy makes its services accessible to people. And it manages its services well to help people look after their health. The pharmacy correctly sources its medicines, and it completes regular checks of them to make sure they are in date and suitable to supply. And the pharmacy team provides appropriate advice to people about their medicines.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide safe services. And it uses its facilities to suitably protect people’s private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |