Pharmacy context
This is a pharmacy that is closed to the public and provides its services at a distance. The pharmacy is in Harrow, Greater London. It dispenses NHS prescriptions, supplies medicines inside multi-compartment compliance packs to residents in residential care homes and to people in their own homes if they find it difficult to manage them. People can also purchase over the counter (OTC), Pharmacy-only (P) medicines, devices and some medicines for animals through the pharmacy's website www.avviropharmacy.co.uk. This is through a third-party organisation. Enforcement action has been taken against this pharmacy, which remains in force at the time of this inspection, and there are restrictions on the provision of some services. The enforcement action taken allows the pharmacy to continue providing other services, which are not affected by the restrictions imposed.
Inspection summary findings
Principle 1. Governance
The pharmacy is operating in a safe and effective manner. It has suitable systems in place to identify and manage the risks associated with its services. Members of the pharmacy team monitor the safety of their services by recording their mistakes and learning from them. They understand their role in protecting the welfare of vulnerable people. The pharmacy protects people’s private information appropriately. And the pharmacy maintains its records as it should.
Principle 2. Staff
The pharmacy has enough staff to manage its workload safely. Members of the pharmacy team are suitably qualified for their roles. And the superintendent pharmacist provides them with resources so that they can complete regular and ongoing training. This keeps their skills and knowledge up to date.
Principle 3. Premises
The pharmacy's premises are suitable to provide and deliver its services from. The pharmacy is suitably clean. Access into the pharmacy is controlled and the pharmacy is secure when closed.
Principle 4. Services, including medicines management
The pharmacy provides its services safely and effectively. The pharmacy sources its medicines from reputable suppliers. It stores and manages its medicines well. The pharmacy’s team members prepare compliance packs safely. And they regularly identify people who require ongoing monitoring so that they can provide the appropriate advice. This helps ensure they take their medicines correctly.
Principle 5. Equipment and facilities
The pharmacy has the necessary equipment and facilities it needs to provide its services safely. Its equipment is clean and used appropriately to protect people’s private information.
Pharmacy details
108 Pentax House
South Hill Avenue
South Harrow
Harrow
HA20DU
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |