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Pharmacy inspections

Inspection reports and learning from inspections

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Avicenna Pharmacy (1111107)

Inspection outcome: Standards met

Last inspection: 06/07/2022

Pharmacy context

A pharmacy located next door to a medical centre in a residential area of Bournemouth. The pharmacy dispenses NHS and private prescriptions, sells a range of over‐the‐counter medicines, and provides health advice. The pharmacy also dispenses some medicines in multi-compartment compliance aids (MDS trays or blister packs) for those who may have difficulty managing their medicines at home and they provide flu vaccines. The pharmacy also provides a local delivery service.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy's working practices are safe and effective. Team members keep people's information safe, and they help to protect vulnerable people. The pharmacy also keeps the records it needs to by law, and it records its mistakes. The mistakes are reviewed regularly to learn from them and to prevent them from happening again.​

Principle 2. Staff

Standards met

The pharmacy has enough staff to manage its workload. It makes sure its team members are appropriately trained for the jobs they do. They complete regular additional training to help them keep their knowledge up to date.

Principle 3. Premises

Standards met

The pharmacy's premises are clean, tidy, and suitable for the provision of its services. The pharmacy has made suitable adjustments to its premises to help protect people from viruses. The premises are well maintained, and they are secure when closed. Pharmacy team members use a private room for sensitive conversations with people to protect their privacy.

Principle 4. Services, including medicines management

Standards met

The pharmacy delivers its services in a safe and effective manner, and people with a range of needs can access them. Team members identify people supplied with high-risk medicines so that they can be given any extra information they may need to take their medicines safely. The pharmacy sources, stores and manages medicines safely, and so makes sure that the medicines it supplies are fit for purpose. The pharmacy responds satisfactorily to drug alerts or product recalls so that people only receive medicines or devices which are safe for them to take.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment it needs for the delivery of its services. It looks after this equipment to ensure it works and remains accurate.

Pharmacy details

Unit 4 Bearwood Centre
King John Avenue
BOURNEMOUTH
BH119TF
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards