Inspection outcome: Standards met
Last inspection: 22/06/2021
Pharmacy context
The pharmacy is in a community setting, in a parade of local shops on a housing estate, and provides services to the local population. The pharmacy provides general dispensing services as well as supplying medicines in multi-compartment compliance packs to some people. It also provides ear-syringing and vaccinations to people who request these services and supplies 'fit-to-fly' COVID-19 tests.
Inspection summary findings
Principle 1. Governance
Members of the pharmacy team work to professional standards and identify and manage risks effectively. The team members understand how they can help to protect the welfare of vulnerable people. And the pharmacy team members keep people's private information safe. They discuss mistakes they make during the dispensing process with the regular pharmacist. And they try to learn from these to avoid problems being repeated. But because they don't always record these events it makes it harder for them to learn from these. The pharmacy generally keeps its records up to date. It must make sure a record is always kept about the responsible pharmacist.
Principle 2. Staff
The pharmacy has enough
team members to provide its services, and they work effectively together and
are supportive of one another. They have the appropriate skills and are working
towards the appropriate qualifications for their roles, to deliver services
safely and effectively. However, team members are not given time set aside for
training, due to the pandemic, and this could make it harder for them to keep
their knowledge and skills up to date.
Principle 3. Premises
The pharmacy's premises are clean, secure and provide an appropriate environment to deliver its services. People can have a conversation with a team member in a private area.
Principle 4. Services, including medicines management
Overall, the pharmacy
delivers its services in a safe and effective way and it gets its medicines
from reputable sources. Pharmacy team members try to make sure that people have
all the information they need so that they can use their medicines safely
although there are times when this does not happen consistently. They could do
more to make sure that people have all the information they need so that they
can use their medicines safely. And this applies to when the pharmacy supplies
valproate.
Principle 5. Equipment and facilities
The pharmacy generally has the right equipment for its services. It makes sure its equipment is safe to use.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |