Inspection outcome: Standards met
Last inspection: 25/05/2021
Pharmacy context
This pharmacy is a distant selling pharmacy and access to the premises is generally closed to the public. People can access the pharmacy website and contact the pharmacy by telephone. The pharmacy’s main activities are dispensing NHS prescriptions and supplying medicines in multi-compartment compliance packs to help people take their medication. It also provides a few private services such as travel vaccinations. The pharmacy was inspected during the COVID-19 pandemic.
Inspection summary findings
Principle 1. Governance
The pharmacy generally identifies and manages the risks associated with its services including the risks from COVID-19. When people report that the pharmacy's services are not to the required standard the pharmacy listens and makes suitable changes to the way it works. The pharmacy team members demonstrate a clear understanding of their role in safeguarding the safety and wellbeing of children and vulnerable adults. And they respond promptly and suitably when concerns arise. Pharmacy team members respond suitably when mistakes happen. They discuss what has happened and they mostly take appropriate action to prevent future mistakes.
Principle 2. Staff
The pharmacy has a team with the qualifications and skills to support its services. And it provides team members with protected time to complete their training. The team members support each other in their day-to-day work. They discuss and share ideas and they identify improvements to the delivery of pharmacy services.
Principle 3. Premises
The pharmacy premises are clean, secure and suitable for the services provided. And it has good facilities to meet the needs of people requiring privacy when using the pharmacy services.
Principle 4. Services, including medicines management
The pharmacy services are well-managed so people receive appropriate care. The pharmacy keeps detailed records to help monitor the services it provides. This enables the team to deal with queries effectively. And it makes sure people receive their medicines when they need them. The pharmacy gets its medicines from reputable sources and it stores and manages its medicines and appliances correctly.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide safe services and it uses its facilities to suitably protect people’s private information.
Pharmacy details
Unit 299 National Avenue
The Ideal Business Park
Hull
HU54JB
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |