Inspection outcome: Standards met
Last inspection: 28/03/2024
Pharmacy context
This distance-selling pharmacy occupies a business unit on an industrial estate. It makes private prescriptions supplies of non-surgical aesthetic treatments and some associated products directly to UK-based healthcare professionals and aesthetic practitioners, who register via its website www.ask-pharmacy.co.uk. The pharmacy also supplies prescription only weight-loss treatments against prescriptions issued by a CQC registered service, which was not reviewed. The pharmacy does not provide NHS services.
Inspection summary findings
Principle 1. Governance
The pharmacy team follows written procedures, which help them to deliver the pharmacy's services in a safe and effective manner. They make a record when things go wrong and review them to help identify learning points. The pharmacy keeps the records it needs to by law. And members of the team complete training about how to keep people's information safe. But the pharmacy does not have written risk assessments for the services it provides. So, it may not be able to show adequate steps have been taken to assess the risk associated with providing services at a distance. And the weight loss service does not always inform people's GP, which may have an impact on their care.
Principle 2. Staff
The pharmacy has enough trained members of the team to provide safe and effective services. The team has completed additional training to help develop their knowledge around non-surgical aesthetic procedures.
Principle 3. Premises
The premises are clean, secure and spacious enough for the pharmacy's services, and it provides a professional environment for healthcare services. The pharmacy’s website has basic information about its services.
Principle 4. Services, including medicines management
The pharmacy’s services are accessible by the intended user. It obtains medicines and aesthetic devices from licensed sources. And it carries out regular checks to help make sure that they are in good condition. The pharmacy asks additional questions about the medicines or products they supply to help ensure they are being used safely.
Principle 5. Equipment and facilities
The pharmacy has the equipment that it needs to provide its services effectively. And it has the facilities to secure people's information.
Pharmacy details
Ask Aesthetics
Unit 5, Mayfield Industrial Park
Liverpool Road, Irlam
Manchester
M446GD
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |