Inspection outcome: Standards met
Last inspection: 08/01/2024
Pharmacy context
The pharmacy is in a largely residential area near Ashford town centre. It provides NHS dispensing services and it also provides medicines as part of the Community Pharmacist Consultation Service. The pharmacy supplies medicines to a few care homes and some of these medicines are in multi-compartment compliance packs. And it provides substance misuse medications to a small number of people. The pharmacy receives most of its prescriptions electronically.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy adequately identifies and manages the risks associated with its services to help provide them safely. It largely keeps the records it needs to keep by law, to show that its medicines are supplied safely and legally. People using the pharmacy can provide feedback about its services. The pharmacy largely protects people’s personal information. And some team members understand their role in protecting vulnerable people, but some of them may benefit from some additional training about safeguarding.
Principle 2. Staff
The pharmacy has enough team members to provide its services safely and they do the right training for their roles. Team members can raise concerns to do with the pharmacy or other issues affecting people’s safety. And they can make professional decisions to ensure people taking medicines are safe.
Principle 3. Premises
The pharmacy is clean, and people can have a conversation with a team member in a private area. And the premises largely provide a safe, secure environment for the pharmacy's services.
Principle 4. Services, including medicines management
Overall, the pharmacy provides its services safely and manages them well. It gets its medicines from reputable suppliers and stores them properly. It knows how to respond appropriately to drug alerts and product recalls. This helps make sure that its medicines and devices are safe for people to use. People with a range of needs can access the pharmacy’s services.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. It uses its equipment to help protect people’s personal information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |