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Pharmacy inspections

Inspection reports and learning from inspections

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Ashton Medical Centre Pharmacy (1105529)

Inspection outcome: Standards met

Last inspection: 17/06/2024

Pharmacy context

This community pharmacy is located in a Primary Care Centre in the town centre. Most people who use the pharmacy are from the local area and a home delivery service is available. The pharmacy dispenses NHS prescriptions, and it sells a range of over-the-counter medicines. And it provides covid and seasonal flu vaccination services and some other NHS funded services including the Pharmacy First Service. It supplies some medicines in multi-compartment compliance aid packs to help people take their medicines at the right time.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy generally manages risks to make sure its services are safe, and it takes some action to improve patient safety. The pharmacy team understands how it can help to protect the welfare of vulnerable people and keep people's private information safe. The pharmacy keeps the records that it needs to by law, but some of the records are inaccurate, which could cause confusion and makes audit more difficult. And the pharmacy does not always act promptly to address people's concerns and improve its working practices. 

Principle 2. Staff

Standards met

The pharmacy has a small team, and team members complete the essential training they need to do their jobs. They are comfortable providing feedback to their manager and they receive feedback about their own performance. But the pharmacy does not support them to complete regular ongoing training, so they may develop gaps in their knowledge and skills​.

Principle 3. Premises

Standards met

The pharmacy provides a suitable environment for people to receive healthcare services. It has private consultation rooms so people can receive services and have confidential conversations with members of the pharmacy team in private.

Principle 4. Services, including medicines management

Standards met

Overall, the pharmacy’s services are generally well managed and easy for people to access. The pharmacy provides healthcare advice and support to people.​ It gets its medicines from licensed suppliers, and it carries out some checks to ensure medicines are in good condition and suitable to supply.

Principle 5. Equipment and facilities

Standards met

Pharmacy team members have access to the equipment and facilities they need for the services they provide. But the pharmacy could do more to make sure that all the equipment it uses is fit for purpose​.

Pharmacy details

Ashton Primary Care Centre
193 Old Street

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards