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Pharmacy inspections

Inspection reports and learning from inspections

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Ashcroft Pharmacy (1126290)

Inspection outcome: Standards met

Last inspection: 18/07/2019

Pharmacy context

The pharmacy is in the centre of Bradford. It is a distance selling pharmacy and the premises are not open to the public. Pharmacy team members mainly dispense NHS prescriptions and deliver them to people in the local community. They sell and deliver some over-the-counter medicines when people telephone and ask for products and advice.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy has effective procedures to manage the risks to its services. And, pharmacy team members are clear about how to carry out their roles safely. They discuss and record mistakes they make. And they make changes to prevent the same or similar mistakes happening again. But, they don’t always discuss enough detail about why a mistake has happened. So, they might miss opportunities to improve and make things safer. The pharmacy generally keeps the records required by law. Pharmacy team members understand their responsibility to protect people’s private information. And, they know what to do if they have a concern about the welfare of a child or vulnerable adult.

Principle 2. Staff

Standards met

The pharmacy has a small team. Pharmacy team members have the right skills and qualifications for their roles and the services they provide. And, they complete some ongoing training ad-hoc to keep their skills up to date. Pharmacy team members talk together openly to manage the workload and improve ways of working.

Principle 3. Premises

Standards met

The pharmacy is clean and properly maintained. It provides a suitable space for the health services provided.

Principle 4. Services, including medicines management

Standards met

The pharmacy's services are easily accessible to people. The pharmacy sources and stores its medicines safely. Pharmacy team members dispense medicines into devices to help people remember to take them correctly. And, they provide extra information to help people take their medicines safely. But, sometimes the information they provide is not accurate. So, it might be difficult for people to easily identify their medicines. The pharmacy has robust processes to deliver medicines to people. And, pharmacy team members take steps to make sure people receive their medicines on time.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the necessary equipment available, which it properly maintains. And, it manages and uses the equipment in ways that protect confidentiality.

Pharmacy details

28A Barry Street

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards