Inspection outcome: Standards met
Last inspection: 26/10/2023
Pharmacy context
This community pharmacy is on the High Street in Ashby, a suburb of Scunthorpe, North Lincolnshire. Its main services include dispensing NHS and private prescriptions and selling over-the-counter medicines. The pharmacy provides a seasonal flu and COVID vaccination service and substance misuse services. And it supplies a range of medicines to people for the treatment of minor ailments and illnesses. The pharmacy supplies some medicines in multi-compartment compliance packs, designed to help people remember to take their medicines. And it delivers some medicines to people’s homes.
Inspection summary findings
Principle 1. Governance
The pharmacy adequately identifies and manages the risks associated with its services. It keeps people’s confidential information secure. And it uses feedback it receives from people to inform the way it delivers its services. Overall, the pharmacy keeps the records required by law. Its team members know how to recognise and respond to safeguarding concerns. And they engage in regular conversations to help reduce risk following mistakes made during the dispensing process.
Principle 2. Staff
The pharmacy has enough team members to manage its workload effectively. It enrols its team members on learning relevant to their role. Pharmacy team members work well together and are supportive of each other. They engage in regular conversations to help share learning. And they know how to provide feedback or raise a concern at work.
Principle 3. Premises
The pharmacy premises are clean and secure. They are appropriately maintained, and they provide facilities designed to protect people’s privacy when speaking to members of the pharmacy team.
Principle 4. Services, including medicines management
The pharmacy’s services are accessible to people. It obtains its medicines from licensed sources. And overall, it stores its medicines appropriately. Its team members carry out regular checks to ensure medicines remain safe to supply to people. They engage with people well when delivering the pharmacy’ services. And they provide relevant information to help people take their medicines safely.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs for providing its services. It monitors it equipment to ensure it remains in safe working order. And pharmacy team members act with care by using the pharmacy’s facilities and equipment safely, and in a way which protects people’s confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |