Inspection outcome: Standards met
Last inspection: 24/04/2019
Pharmacy context
The pharmacy is in an Asda supermarket on the edge of the town centre. And it is open 100 hours over seven days. It dispenses NHS and private prescriptions. And the pharmacy collects people’s prescriptions from local surgeries which are not available to be sent electronically. It provides private services using patient group directives (PGDs) for its malaria prevention, erectile dysfunction treatment, hair loss treatment and period delay services. The pharmacy team completes blood pressure checks. It offers a seasonal flu vaccination service.
Inspection summary findings
Principle 1. Governance
The pharmacy has systems in place to manage the risks associated with its services. And it effectively reviews the safe delivery of its services. It keeps the records it must by law. And it is good at protecting people’s private information. The pharmacy advertises how people can provide feedback. And it acts on this feedback to try and improve services for people. The pharmacy responds well when mistakes happen. The pharmacy team members record and discuss mistakes to try and prevent something similar happening in the future. The team have the skills to protect the welfare of children and vulnerable adults.
Principle 2. Staff
The pharmacy team members work flexibly to make sure the pharmacy has enough staff to provide its services. And they have the skills to support the delivery of the services provided. The pharmacy supports new members of staff through induction and training. And it provides team members with regular ongoing learning. So, they can keep their knowledge up-to-date. The pharmacy is good at listening when team members have ideas. And it makes changes to support improved ways of working.
Principle 3. Premises
The pharmacy is clean, secure and well maintained. And it has arrangements for people to have conversations with the team in private.
Principle 4. Services, including medicines management
The pharmacy provides services to support people’s health needs. And it has processes in place for the team to follow. The team members have the knowledge to support people taking high-risk medicines. And they provide advice and written information to help people take their medicines safely. The pharmacy sources, stores and manages its medicines appropriately.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs for the services provided. And it obtains its equipment from a reputable source.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |