Inspection outcome: Standards met
Last inspection: 08/10/2024
Pharmacy context
This pharmacy is located next to an Asda supermarket in the town of Stowmarket. It provides a variety of services including dispensing NHS prescriptions, the New Medicine Service (NMS) and the Pharmacy First service through Patient Group Directions (PGD’s). It also provides medicines in multi-compartment compliance packs for people who have difficulty taking their medicines in original boxes. The pharmacy shares the building with an Asda opticians branch.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy manages the risks associated with its services well. And its team members record and regularly review any dispensing mistakes. The pharmacy generally keeps the records its needs to by law. And people can provide feedback about its services. Team members know how to protect vulnerable people. And the pharmacy disposes of people’s private information securely.
Principle 2. Staff
The pharmacy has just enough team members to manage its workload. And team members do the right training for their roles. Team members do regular ongoing training to keep their knowledge and skills up to date. And they feel comfortable about raising any concerns.
Principle 3. Premises
The pharmacy is clean and tidy and provides a safe and appropriate environment for people to access its services. People can have a conversation with a team member in a private area. And the pharmacy is kept secure from unauthorised access.
Principle 4. Services, including medicines management
Overall, the pharmacy provides its services safely. It gets its medicines from reputable sources and stores them appropriately. The pharmacy can cater to people with different needs. And it responds to safety alerts and recalls of medicines and medical devices appropriately. So, this helps makes sure that it is giving people medicines and medical devices that are fit for purpose.
Principle 5. Equipment and facilities
The pharmacy has the necessary equipment it needs to provide safe and effective services. And it uses its equipment to protect people’s privacy.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |