Asda Pharmacy (1104084)

Inspection summary findings

Principle 1. Governance

The pharmacy adequately identifies and manages risks to its services. And it has documented procedures to help it provide its services effectively. Pharmacy team members understand their role to help protect vulnerable people. And they suitably protect people’s confidential information. Team members mostly record and discuss the mistakes they make to learn from them. But they don’t always capture enough key information in these records to help aid future reflection and learning.

Principle 2. Staff

Pharmacy team members have the right qualifications and skills for their roles and the services they provide. They complete appropriate training to keep their knowledge up to date. They effectively discuss and implement changes to improve their services and make the pharmacy safer. And they feel comfortable raising concerns with the right people if necessary.

Principle 3. Premises

The pharmacy is clean and properly maintained. It provides a suitable space for the services it provides, which it properly secures when the pharmacy is closed. And it has a consultation room where people can speak to pharmacy team members privately.

Principle 4. Services, including medicines management

The pharmacy generally supplies medicines to people safely. It sources and manages its medicines well. The pharmacy has suitable processes in place to help people manage the risks of taking high-risk medicines. But it does not always provide people with the necessary printed information to help them manage these risks and take their medicines safely.

Principle 5. Equipment and facilities

The pharmacy has the necessary equipment available, which it properly maintains. And it manages and uses the equipment in ways that protect people’s confidentiality.