Inspection outcome: Standards met
Last inspection: 23/09/2024
Pharmacy context
The pharmacy is in a busy supermarket in the Perry Barr area of Birmingham. It provides NHS dispensing services, the New Medicine Service, and it provide flu vaccinations and contraceptive medicines against Patient Group Directions (PGDs). It also offers a hypertension case-finding service. The pharmacy supplies medicines in multi-compartment compliance packs to a small number of people who live in their own homes and need this support.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and
manages the risks associated with its services to help provide them safely. It
records and regularly reviews any mistakes that happen during the dispensing
process. And it uses this information to decide what changes may be needed to help
make its services safer and reduce any future risk. It protects people’s
personal information well. And people can provide feedback about the pharmacy.
The pharmacy keeps its records up to date and accurate.
Principle 2. Staff
There are enough team
members to manage the pharmacy's workload effectively and they receive
appropriate training to carry out their roles safely. Team members get regular
feedback, and they are supported to keep their knowledge and skills up to date.
Team members can provide feedback and concerns relating to the pharmacy's
services.
Principle 3. Premises
The pharmacy's premises are clean, secure and provide a safe environment to deliver its services. People using the pharmacy can have a conversation with its team members in a private area.
Principle 4. Services, including medicines management
The pharmacy offers a range of service which are accessible. It provides its services safely and manages them well. The pharmacy gets its medicines from licensed suppliers and stores them properly. It responds appropriately to drug alerts and product recalls. This helps make sure that its medicines and devices are safe for people to use.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services. Equipment is kept clean and is ready to use.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |